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The incorrect password error is a common problem that prevents people from attending Zoom meetings even though they have the correct password.
Although retrying multiple times with the same password may resolve the issue, it can be time-consuming if it doesn’t work.
An incorrect password error in Zoom is a common bug caused by unreliable servers or issues with your applications. To help you avoid missing your Zoom meetings, we’ve included ways to fix this issue in this article.
Before you try any other fixes, it is important that you double-check the password you entered. Additionally, you can try refreshing the page or reopening the invite link that was sent to you. Then, follow the solutions mentioned below.
An outdated version of the Zoom app on your phone may face glitches causing it to not accept the correct password for a meeting. So, you should check for available updates before you try other fixes. Then, update the app as mentioned below.
Afterward, try logging in and joining the meeting with the password you have. If you cannot update Zoom from the application store, you can also visit the Zoom website and install the latest version.
If the password you entered for a meeting does not work, log out of your account and login back. Furthermore, try closing the app or the link and stop it from running in the background to fix the login bug. Then, open the app again, log in, and try to log in with the password that couldn’t log you into the Zoom meeting.
For many apps and programs, such as Zoom, corrupted cache files can cause operating errors. It may result in an unresponsive server, invite links not working, or a correct password not logging in. You can fix such issues by clearing the cache files from your application or your web browser.
After you finish clearing the cache data files, open Zoom, log in, and use the correct password to join the Zoom meeting.
Zoom app tends to show an incorrect password error when the app or website has a bug or fails to maintain a connection with the server. If you’re using a mobile phone, try joining the meeting using a computer or vice versa.
Your password should work properly after you switch your device. If it works on the second device, the interruption on your connection will stop. Then, you can try refreshing or joining using your password from the first device.
A correct password not working on your device is not a system error. It is a bug that originates within Zoom. The password will work if you uninstall Zoom from your device and reinstall it. You can uninstall and reinstall Zoom for mobile devices from Play Store or the App Store. Desktop users can follow the steps mentioned below.
When you join a Zoom meeting, you’ll see options to connect your audio and video before entering the password for the meeting.
If your password does not work properly, try joining in while disabling both the audio and video options. This lets your password log you into the Zoom meeting.
If it does not, try enabling and disabling audio/video options alternately to join.